Golf Shop Attendant - Lora Bay

Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional customer service? Lora Bay Golf Club is hiring a Golf Shop Attendant! If you are organized, have attention to detail, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you!

 

The Golf Shop Attendant ensures the enjoyment and first-class experience of our members and guests, while maintaining policies, procedures and golf shop operations.

 

BENEFITS OF WORKING AT LORA BAY

• Great people, beautiful location, safe and fun work environment!
• Paid training!
• Free golf!
• Staff (and friends and family) discounts on meals, rooms and golf
• Staff parties, $$ rewards and recognition program
• $500 for referring fellow team members and earn $ for bringing in business*
• Contract completion bonus*

*Some conditions apply. Please inquire for details.

 

 

KEY RESPONSIBILITIES

 

• Opening and closing the Pro Shop, including nightly reporting and passalong
• Maintain Pro Shop cleanliness and tidiness at all times
• Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro Shop, sell Pro Shop merchandise
• Attend to the Reservations line, book tee times and answer inquiries
• Deliver excellent customer service in a friendly and professional manner
• Perform all duties in accordance with daily procedures
• Assist members/guests with questions and concerns
• Stay in constant contact with the Outside Services team
• Contribute to the coordination of all members and guest events and functions
• Maintain communications book
• Handle guest complaints in a friendly and professional manner, report complaints to the Head Golf Professional
• Assist the Outside Services team when required
• All other duties as assigned

 

EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

 

• High school level English communication skills
• Prior experience in golf or front desk operations an asset
• Prior retail experience an asset
• Excellent public relations skills
• Must excel in customer service
• Proven organizational skills and an attention to detail
• Strong communication skills and a proven ability to work well in a team environment
• Be neat and professional in appearance
• Approach responsibilities in an organized and energetic manner
• Proficiency with Microsoft Office required

 

PHYSICAL ENVIRONMENT/REQQUIRMENTS

 

• Work under pressure
• Work in a fast-paced environment
• Inside and Outside in a variety of weather conditions
• Must be able to lift 25 LBS
• Long periods of standing on your feet
• Must be willing to work morning shifts, evening shifts, weekends and holidays

 

Job Types: Full-time, Part-time, Seasonal

 

Pay: $17.60 per hour

 

Work Location: 109 E Ridge Dr, Thornbury, ON

 

Expected start date: 2026-05-01

 

 

Vacancy Status: New