Territory Operations Manager, Beacon Residential

 

Beacon Residential is a leading Build-To-Rent company specializing in purpose-built, single-family communities across the Sun Belt. With a focus on sustainable construction, award-winning design, and a customer-centric approach, Beacon Residential aims to redefine rental living through its expanding portfolio of communities.

Beacon Residential is a subsidiary of Great Gulf Group, an award-winning international real estate developer that has built over 90,000 homes in the US and Canada. Since its founding in 1975, Great Gulf Group’s portfolio has grown to include commercial, mixed-use & residential development, construction management & software, panelization manufacturing, architecture, and hospitality.

 

We are seeking a talented and experienced Territory Operations Manager to join our team in Texas. (Austin/ Houston/San Antonio)

 

The Territory Manager for single-family rentals focuses on maximizing the financial performance and value of a portfolio of rental properties within a specific geographic area. This role involves oversight of the property management team, financial performance, and strategic planning to ensure profitability and property value. 

 

KEY RESPONSIBILITIES

 

Financial Management:

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• Monitor and analyze rental income and expenses to ensure profitability. 
• Review and analyze financial reports, including budgets and forecasts. 
• Oversee contract award process alongside property manager, ensuring appropriate tendering procedures are followed and making recommendations to ownership on contract awards.
• Oversee rent collection and manage tenant accounts. 

Property Management:

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• Oversee property maintenance and repairs teams, ensuring timely responses to resident requests. 
• Develop and implement property maintenance plans to minimize costs and maximize property value. 
• Conduct regular property inspections to identify potential issues and ensure quality standards. 

Strategic Planning:

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• Develop and implement strategies to maximize rental income and property value. 
• Identify opportunities for property upgrades and improvements. 
• Monitor market trends and adjust strategies accordingly. 

Team Management

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• Supervise property managers or other staff members. 
• Provide guidance and support to ensure efficient operations. 

 

COMMUNICATION/INFLUENCING OTHERS

 

• This position requires in-person, written, email and phone communication with the internal Build-to-Rent team, colleagues from other departments, consultants, and senior management as well as third party clients and partners. 

 

EDUCATION, EXPERIENCE, AND QUALIFICATIONS

 

• Bachelor’s degree in Business Administration, Real Estate or related field.
• 3-6 years of experience working in operations in the Single family or multi family rental industry
• Experience understanding financial statements, budgeting, and investment analysis. 
• Knowledge of building maintenance, repairs, and tenant relations. 
• Ability to communicate effectively with tenants, contractors, and other stakeholders. 
• Proven experience identifying and resolving issues effectively. 
• Detail oriented, multi-tasker, professional and self motivated.
• Proficient in MS office
• Previous experience having oversight of property management teams.

 

SUPERVISION & BUDGET AUTHORITY

 

• Provide direction, guidance, and support for employees to ensure that corporate directives and polices are understood and achieved. 

 

PHYSICAL REQUIREMENTS

 

• Home Office, sitting at desk, attending meetings virtually and in person. 

• Travel to and from meetings – use of personal vehicle.