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IT - Technical Trainer

Posted: August 28 2023
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All companies under the Great Gulf umbrella are united by one simple goal: the pursuit of greatness. It’s achieved daily with the passion and dedication of every person who works tirelessly to make us great.  If you have what it takes to make great things happen, apply today to join our team.


Technical Trainer




Manager, Learning


Head Office (351 King Street East)



The Technical Trainer educates people in the efficient use of various software products including

Microsoft Office and several accounting and construction products, helps develop and deliver technical

training programs, and helps others develop skills that will make them better professionals. The

Technical Trainer is an excellent communicator, able to explain complex subjects in a clear and

interesting way. The goal is to contribute to the development of people’s technical/IT skills to meet

organizational needs.



  • Assist with devising technical training programs according to organizational requirements
  • Review and revise training materials and documentation and keep them up to date
  • Produce training schedules and classroom agenda
  • Determine course content according to objectives
  • Prepare training material (presentations, worksheets etc.)
  • Execute training sessions, webinars, workshops etc. in groups or individually
  • Arrange for and conduct on-site training when needed
  • Keep and report data on completed courses, absences, issues etc.
  • Observe and evaluate results of training programs
  • Determine overall effectiveness of programs and make improvements
  • Assist with the implementation of a new Learning Management System
  • Assist with the configuration and implementation of Ceridian Dayforce Learning


EDUCATION AND EXPERIENCE (Education, Experience, Knowledge & Skills)

Experience with LMS environments required

  • Experience with Ceridian Dayforce LMS environment preferred
  • Experience producing training videos
  • Proven experience as technical trainer
  • Knowledge of modern training techniques and tools in technical subjects
  • In-depth, hands-on knowledge of enterprise and desktop applications, including web browsers,
  • word processing, email software
  • Strong Microsoft Office Skills
  • Experience in designing technical course content
  • Excellent interpersonal skills, with a focus on motivational skills and positive attitude.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed.
  • Ability to absorb new ideas and concepts quickly.
  • Good analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.
  • Outstanding communication skills and comfortable speaking to crowds
  • Excellent organizational and time-management abilities

Great Gulf is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Great Gulf will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

The Great Gulf Group (“GGG”) is committed to protecting the health and safety of our employees, our tradespeople and suppliers, and our customers and visitors. Employment with GGG is conditional upon you having received all required doses of a COVID-19 vaccine series approved by Health Canada at least 14 days prior to your start date. You must provide a copy of your Ministry of Health COVID-19 Vaccine Dose. If you have a medical reason, or any other reason pursuant to the Ontario Human Rights Code, for not being fully vaccinated now or in the future, you may submit a written request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.